It is not clear from your question as to what is your locus-standi in the issue, though it appears that you are the complainant in the case or may be having a public interest.
You can request the concerned authority to take action in the matter. You can complain to the higher authorities too. Depending on facts of the case, it may perhaps be also possible to file a writ petition under Article 226 of the Constitution before the high court to seek appropriate directions to the authority concerned.
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