Delay is a problem in all judicial and quasi-judicial bodies. You may have to live with it. You may request the NCDRC to expedite the matter, but then there are many other competing cases which have also to be accommodated.
If the opposite party is not present, then usually one or two chances are given to them to remain present. If a party does not remain present, without any exemption granted, even on the next date, then, in its discretion, the NCDRC can proceed with the matter ex parte. And, you can request the NCDRC to hear it ex parte if the opposite does not remain present on the next date also.
Dr. Ashok Dhamija is a New Delhi based Supreme Court Advocate and author of law books. Read more about him by clicking here. List of his Forum Replies. List of his other articles. List of his Quora Answers. List of his YouTube Videos.